1. Information We Collect
When you visit hiloka.xyz or make a purchase, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you make a purchase.
- Usage Data: Information about how you interact with our website, such as your IP address, browser type, device type, and pages visited. This helps us improve our website and provide a better customer experience.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our site. Cookies allow us to remember your preferences and track your activities on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal information to process and ship your orders for products such as Samsung Galaxy A55 5G Cases, Samsung Galaxy Z Flip 5 Cases, and Samsung Galaxy Z Fold 5 Cases.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your purchases.
- Personalization: To personalize your shopping experience and suggest products you may be interested in.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or updates to our policies. You can opt-out of marketing communications at any time.
- Analytics: To analyze website traffic, usage patterns, and improve the functionality of our site.
3. Data Security
We take your privacy seriously and use industry-standard security measures to protect your personal information. All payment transactions are processed securely via encrypted protocols. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following parties in certain situations:
- Service Providers: We may share your personal information with trusted third-party vendors who assist us in processing payments, shipping orders, and providing customer service.
- Legal Compliance: We may disclose your personal information if required by law, to comply with legal obligations, or to protect our rights or the rights of others.
5. Your Rights and Choices
You have the right to:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct any incorrect or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in any email we send you or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, analyze site traffic, and offer personalized content.
You can control cookies through your browser settings, and you can choose to block or delete cookies. However, please note that some parts of the website may not function properly if cookies are disabled.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected personal information from a child, please contact us so we can delete the information.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this privacy policy or the information we collect, please contact us at:
Email: admin@hiloka.xyz
Website: www.hiloka.xyz