1. Acceptance of Terms

By accessing or using hiloka.xyz (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Site and purchase Products. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract.

3. Products and Pricing

  • Product Availability: We offer a range of mobile phone cases, including but not limited to Samsung Galaxy A55 5G Cases, Samsung Galaxy Z Flip 5 Cases, and Samsung Galaxy Z Fold 5 Cases. Availability of Products may vary based on location and stock levels.

  • Pricing: All prices listed on the Site are in USD (or your local currency, if applicable) and are subject to change without notice. We reserve the right to adjust pricing due to market conditions, stock changes, or other factors.

  • Descriptions and Images: We strive for accuracy in product descriptions and images. However, we do not warrant that the descriptions, images, or other content on the Site are free from errors or inaccuracies. Actual product colors, appearance, and packaging may differ from what is shown on the Site.

4. Orders and Payment

  • Order Process: To place an order, you must provide accurate, complete, and current information. By submitting an order, you make an offer to purchase Products from hiloka.xyz. We reserve the right to accept or reject your order at our discretion.

  • Payment Methods: We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options. Payment is required at the time of order placement.

  • Order Confirmation: You will receive an order confirmation email once your order is processed. This email serves as an acknowledgment of your order, but does not constitute acceptance of the order. We reserve the right to cancel or modify orders in the event of errors or other issues.

5. Shipping and Delivery

  • Shipping Policy: We offer worldwide shipping, but shipping costs and delivery times may vary depending on your location. Delivery times are estimates and may be affected by factors such as weather, customs processing, and other logistical issues.

  • Customs and Duties: International customers may be subject to customs duties, taxes, and import fees. These are the responsibility of the buyer and are not included in the shipping fees.

  • Shipping Delays: While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party shipping providers or customs authorities.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, we offer a 30-day return policy for most Products. The Product must be unused, in original condition, and in its original packaging for a return to be accepted.

  • Refund Process: Once we receive and inspect the returned item, we will process your refund or offer a replacement, depending on your preference and the availability of the Product. Refunds will be issued to the original payment method.

  • Non-Refundable Items: Certain Products, such as personalized or custom-made cases, may not be eligible for return or refund.

7. User Conduct

By using hiloka.xyz, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights;
  • Engage in fraudulent or deceptive practices;
  • Interfere with the operation of the Site, including through the use of viruses, malware, or other harmful technologies;
  • Post or upload any content that is illegal, offensive, or infringes on the intellectual property rights of others.

8. Intellectual Property

All content on hiloka.xyz, including but not limited to text, graphics, logos, images, product names, and software, is the property of hiloka.xyz or its content providers and is protected by intellectual property laws. You may not use any content from the Site without our prior written permission, except for personal, non-commercial use.

9. Limitation of Liability

To the fullest extent permitted by law, hiloka.xyz and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or the purchase of Products. In no event shall our total liability exceed the amount you paid for the Products in question.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information when you use the Site.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to review these Terms periodically to stay informed about any updates.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of [Your Jurisdiction].

13. Contact Us

If you have any questions or concerns regarding these Terms or your experience with hiloka.xyz, please contact us at: